Privacy Policy
Effective Date: January 14, 2026
At Brightmatic (“we”, “our”, or “us”), we believe trust is built through clarity and care. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.brightmatic.in or contact us for lighting and automation solutions.
By using our website or sharing your information with us, you agree to the practices described below.
1. Information We Collect
When you reach out to us through our website, forms, or direct communication, you may choose to share personal details such as:
- Your name
- Email address
- Phone number
- Location
We collect only what is necessary to understand your needs and respond appropriately.
When you browse our website, certain technical information is collected automatically. This may include your IP address, device type, browser, operating system, pages visited, and time spent on the site. This information helps us understand how the website is used and how we can improve your experience.
2. Cookies, Google Analytics, and Tracking
Our website uses cookies and similar technologies to function smoothly and improve performance. Cookies are small files stored on your device that help us understand general user behaviour and website usage.
We use Google Analytics to analyse how visitors interact with our website, such as page visits and session duration. This data does not personally identify you and is used only to improve our website and services.
3. Google Ads and Remarketing
We may use Google Ads to share relevant information about our services with users who have previously visited our website. These ads are displayed using cookies or similar technologies to ensure they are meaningful and relevant.
4. How We Use Your Information
We use your information thoughtfully and only for clear, legitimate purposes, including to:
- Respond to enquiries and service requests
- Communicate regarding projects or consultations
- Improve our website, services, and user experience
- Share updates or newsletters (only if you choose to receive them)
- Meet legal and regulatory obligations
We do not use your personal information for any unauthorised or unrelated purpose.
5. Legal Basis for Processing
We collect and process personal data based on:
- Your consent, when you voluntarily provide information
- The necessity to provide requested services
- Our legitimate interest in improving our offerings and website
- Compliance with applicable laws
6. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal data.
Your information may be shared only with:
- Service providers: Trusted third parties engaged to assist with services such as data hosting, analytics, or support, under strict confidentiality agreements.
- For legal compliance: Legal or regulatory authorities, where required by law.
7. Data Security
We use suitable security measures to protect your personal information. However, because no digital system is 100% secure, we cannot guarantee complete protection of your data.
8. Data Retention
We retain your personal information only for as long as it is required to fulfil its intended purpose or to comply with legal and business obligations. Once it is no longer needed, the data is securely deleted or anonymised.
9. Links to Other Websites
Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies when visiting them.
11. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If such data is identified, it will be deleted promptly.
12. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in law or our practices. Updates will be posted on this page with a revised effective date. For significant changes, we may notify you via email or a website notice.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Brightmatic
Noida, Uttar Pradesh, India
Email: contact@brightmatic.in
Website: https://www.brightmatic.in